Experience
Revenue operations, CRM, and automation.
My work moved from research and ecommerce into operational systems: lead management, CRM structure, workflow automation, QA, and the handoffs that keep teams moving.
Career span
2021 - Present
6 roles · remote
Career arc
The work changed. The throughline stayed operational.
Search & local SEO
Local SEO, search research, and optimization work.
Ecommerce
Product research and Shopify operations.
Systems
Client delivery, QA, reporting, and handoffs.
RevOps + AI
CRM architecture, automation, and connected operations.
Chronology
Work history
06 roles
- 2025NOW
C4 SaaS
Revenue Operations & AI Automation Consultant
Built the CRM, lead flow, onboarding, and follow-up systems used across client accounts.
Current role
- 20242025
Independent Client Work
Operations & Systems Support
Supported research, reporting, QA, coordination, and workflow delivery across client projects.
1 year
- 20232024
Independent E-commerce Support
E-commerce Systems Support
Supported Shopify setup, product data, app connections, and day-to-day store operations.
1 year
- 20232024
Jocaob and Nora Aus
Product Researcher
Researched products, compared options, and organized the details needed for ecommerce decisions.
6 months
- 20222023
Freelance
Social Media Manager
Managed Instagram content, posting, profile updates, and routine client communication.
6 months
- 20212022
Freelance Family Support
SEO Assistant
Supported keyword research, content organization, and basic SEO work.
6 months
Operating range
The recurring parts of the work, regardless of platform or client.
CRM structure
Pipelines, fields, ownership, lifecycle stages, and clear next steps.
Lead flow
Capture, qualification, routing, follow-up, appointments, and handoffs.
Revenue operations
The operating path between demand, response, conversion, and delivery.
Automation & integration
Workflows connected through native apps, APIs, webhooks, and AI tools.
Reporting & visibility
Dashboards, QA, and operational updates people can actually act on.
Process design
Repeatable work, clear ownership, useful documentation, and less chasing.
Working set
Tools
GoHighLevel · HubSpot · n8n · Zapier · Make · ClickUp · Shopify · Twilio · Google Workspace · Slack
Credentials
Certifications
Verified externally.
Related work
View all workC4I Operating Architecture
The same backend work kept appearing across real client accounts, so it was turned into one reusable foundation.
GoHighLevel Systems Library
Client-facing and backend systems built around real sales, onboarding, support, and delivery work.
Zapier Workflow Library
Each workflow connects a real business process across several tools.
n8n Workflow Library
Screenshots and downloadable JSON files show how each business workflow is put together.
Augusta Towing Local SEO
Google Business Profile, on-page SEO, citations, local authority work, and repeated ranking checks documented with archived screenshots.