Summary
The through-line.
The work has stayed close to the backend: research, setup, coordination, CRM workflows, ecommerce operations, and follow-up.
Experience
CRM, ecommerce, and operations support.
Practical support across CRM workflows, lead handling, Shopify, product research, social media, and SEO.
Timeline
Work history.
C4 SaaS
Sales & Marketing Operations Specialist
Built CRM workflows, lead routing, onboarding, and follow-up systems for sales and delivery teams.
2025 - Present
Independent Client Work
Operations & Project Support Associate
Handled coordination, reporting, research, QA, and system support across active client projects.
2024 - 2025
Independent E-commerce Support
Shopify E-commerce Integrator Assistant
Assisted with Shopify setup, product/catalog updates, app connections, and ecommerce backend tasks.
2023 - 2024
Jocaob and Nora Aus
Product Researcher
Researched products, compared options, and organized ecommerce decision support.
2023 - 2024
Freelance
Social Media Manager
Managed Instagram tasks, content support, account activity, and basic scheduling.
2022 - 2023
Freelance Family Support
SEO Assistant
Supported keyword research, content organization, and basic SEO tasks for freelance client work.
2021 - 2022
Capabilities
Where I can support.
01
CRM & Pipeline Setup
Sales, onboarding, support, and follow-up lanes.
02
GoHighLevel Systems
Funnels, workflows, calendars, surveys, and dashboards.
03
Automation Workflows
Lead routing, reminders, updates, and handoffs.
04
Zapier / n8n Ops
Multi-step automations across business tools.
05
Client Operations Support
Research, follow-up, coordination, and backend support.
06
E-commerce Support
Shopify setup, integrations, product updates, and research.
Tools
Tools I work with.
GoHighLevelZapiern8nShopifyClickUpHubSpotGoogle SheetsSlackGmailAI tools
Proof
Related case studies.
GoHighLevel Buildout Catalog
Built as a lightweight proof page: screenshots first, short context second.
Zapier Automation Catalog
Separate from GoHighLevel work: Zap screenshots are shown as full workflow canvases inside 16:9 frames.
n8n Workflow Catalog
Screenshots plus downloadable workflow JSON files, organized as a working automation catalog.
C4I Operating Architecture
Built so a business can start from a working backend instead of rebuilding pipelines, workflows, calendars, and support from zero.